Teams

Users can be part of a team, or multiple teams in CMP Converged Monetisation Platform. The MDS Global product that supports customer care and billing for digital service providers.. The Teams List screen displays a list of all available teams.

From this screen you can:

• Add a team

• Edit a team

• Add users to a team

• Delete a user A person with the capability to log in to the CMP GUI software, such as a customer service advisor or agent. from a team.

• View the users within a selected team.

You can also configure the team access for tenants, and manage the alerts to which the team automatically becomes a recipient when added against a specific probe In the Administration Console architecture, a mechanism which allows for the execution of predefined queries and for the comparison of the results of those queries against pre-configured targets. Probes can be reviewed and managed via the Admin Console.. The Monitoring Alerts tab lists the probes to which a team has been added as an alert recipient.